Terms of Service

Please read the following Terms of Service thoroughly and carefully. By using and browsing the website, you agree that you have read, understood and agree to be bound by these Terms of Service.

1.      PURPOSE

ycmaid.com helps to connect customers who are looking for maid services which can be arranged through our system. By providing an online platform, we help customers to make more informed decisions.

ycmaid and our affiliates and partners provide our services to you subject to the following notices, terms, and conditions and to our Privacy Policy located at www.ycmaid.com (together, our Agreement). When you use any ycmaid service or fulfil any ycmaid orders, you are subject to all governing state and federal laws, and all applicable rules, policies, terms, and conditions.

ycmaid is an entity which promotes mobility of confinement (“ycmaid”, “we” or “us”), owning and operating the Website.

By using this website or working with our employees or agents by any means (including telephone, text, email, chat, or any other mechanism), you accept our Agreement. We reserve the right to make changes to our website, our services, and the Agreement at any time. The Terms of Service and Privacy Policy constitute a legally-binding agreement between us and you. Your use of our services after any changes have been made constitutes acceptance of the changes.

2.      GENERAL

Please review the following basic terms that govern your use of services from our site and the services provided. Please note that your use of our site constitutes your agreement to follow and be bounded by those the terms herein.

This website, located at www.ycmaid.com or any of our affiliated sites (collectively, the “site”), is provided by ycmaid to the person accessing this site (“you,” “your”). Please carefully read these terms of use thoroughly before using this site to be sure you understand them in their entirety. Use of this site constitutes your acknowledgment and agreement to adhere and be bound to our terms of use.

We may from time to time change the terms that govern your use of our site. We may change, move or delete portions of, or may add to, our site from time to time. Please review this agreement periodically for changes. Your continued use of this website constitutes your acceptance and agreement to be bound by these changes without limitation, qualification or change. If at any time you do not accept these changes, you must immediately discontinue access to the web.

3.      CONTENT

Whilst every effort is made to update the information provided on this website on a regular basis, ycmaid makes no representations or warranties, whether express, implied in law or residual, as to the accuracy, completeness or reliability of information contained on any of the pages comprising the website and shall not be bound in any manner by any information contained on the website or any of the pages comprising the website.

ycmaid reserves the right at any time to change or discontinue without notice, any aspect, feature or service offered by way of this website. No opinions, information, data or content contained on the website shall be construed as advice and same are offered for information purposes only. ycmaid gives no warranties and makes no representations as to the accuracy, completeness or reliability of any such opinions, information, data or content.

The content and information displayed on this web site (“www.ycmaid”) website is the property of, ycmaid. The downloading, reproduction, or retransmission of ycmaid’ information, other than for non-commercial individual use, is strictly prohibited.

The package order feature of the site is provided solely to assist you in choosing the maid and services which you desire.

By using this website you are accepting all the terms and conditions set forth below. If you do not agree to each and all of these terms and conditions please do not use the site. We reserve the right, at our discretion, to change and or modify portions of these terms at any time without notice and, unless otherwise indicated, such changes will become effective immediately; therefore, please check these terms periodically for changes.

If you are under the age of 18 years old, you must use this site with the supervision of a parent or guardian. If you represent that you are sufficient legal age to use this website you will be bound by any legal obligations and liabilities that you may incur as a result of your use of this website. You agree to supervise all usage by minors of this website under your name of account.


The booking and purchase of services made on this Website are intended for your use only and you warrant that you are acting as principal only and not as agent for another party when receiving the Services.

Any order that you place with us is subject to availability of services, manpower supply and acceptance by us. When you place your order online, we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your order details.

You must inform us immediately if any details are incorrect. The fact that you receive an automatic confirmation does not necessarily mean that either we will be able to fill your order. Once we have sent the confirmation email we will check availability and our capacity to provide the services you have chosen and booked.

If the orders of services are available, ycmaid will accept the contract and confirm it by phone call or email. If the services are not available due to timing and manpower capacity, we will also let you know by phone call or email.


As soon as orders have been placed, no refund or changes will be entertained or accepted.


Cancellation of services by the client is also subject to cancellation terms provided in the booking confirmation email sent to the client.


ycmaid shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Personal Data Protection Act 2010.


Payment may be made via credit cards or by bank transfer into the ycmaid’ bank account. Details for the bank transfer will be provided by ycmaid when payment is required.

You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide are for your own credit or debit card and that you have sufficient funds to make the payment.

To ensure that shopping online is secure, your debit or credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also conduct security checks to confirm it is you placing the order.


ycmaid takes responsibility for relating to the transaction of the services offered on this website and customer service and support. However, ycmaid does not take any responsibility for any act or omission of the therapist in delivering the services. Any consequences, loss or damages suffered by the customer as a result of the act of omission of the relevant therapist in delivering the services shall solely be borne by the therapist themselves.

You agree that we are not responsible for any information you convey, in any manner, and that we have no control over any actions you take or statements you make. You agree that the therapists are independent contractors, and the therapist are is not in any way an agent for ycmaid.

You hereby acknowledge and agree that ycmaid is not a party to any oral or written agreement for service or any agreement entered into between customers and therapist in connection with any services offered, directly or indirectly, through the Website.

No agency, partnership, joint venture, or employment is created as a result of the Terms of Service or your use of any part of the Website. You do not have any authority whatsoever to bind ycmaid in any respect. Neither ycmaid nor any users of the Website may direct or control the day-to-day activities of the other, or create or assume any obligation on behalf of the other.


In the event of any dispute between you and and the therapist or any third party in relation to the Website, such dispute shall be resolved between you and the therapist or any third party, and ycmaid shall not have or hold any responsibility, liability or obligation in relation thereof.

In the event that a dispute arises between you and the therapist or any third party pertaining to the work quality, quality of the services provided or any part of the services, you hereby release ycmaid, its officers, managers, members, directors, employees, attorneys, agents, and successors in rights from any claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, foreseeable or unforeseeable, disclosed or undisclosed, arising out of or in any way related to such disputes and/or the website or any service provided thereunder.


ycmaid Internet sites may contain or reference trademarks, copyrighted materials, technologies, products, processes or other proprietary rights of ycmaid, and/or other parties. No license to or right in any such trademarks, copyrighted materials, technologies, products, processes and other proprietary rights of ycmaid and/or other parties is granted to or conferred upon you.

You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of our site. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein, without the prior express consent from an authorized ycmaid’ representative (such consent is deemed given for standard search engine technology employed by Internet search web sites to direct Internet users to this site).

By creating an Account, you agree that the ycmaid may send you informational text (SMS) The content on the Website (exclusive of all Submitted Content), including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like (“Data”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by ycmaid, subject to copyright and other intellectual property rights under Malaysian laws, other applicable laws and international conventions. Such Data and / or Marks are or may become protected by copyright, trademark, patent, trade secret and other laws, and ycmaid owns and retains all rights in such Data and Marks. All other trademarks, names and logos on this Website are the property of their respective owners.

Data on the Website is provided to you for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners.

ycmaid reserves all rights not expressly granted in and to the Website and the Data. You agree not to use, copy, or distribute, any of the Data other than as expressly permitted herein, including any use, copying, or distribution of Submitted Content obtained through the Website for any commercial purposes. If you download or print a copy of the Data for personal use, you must retain all copyright and other proprietary notices contained thereon. You agree not to circumvent, disable or otherwise interfere with security features of the Website or features that prevent or restrict use or copying of any Data or enforce limitations on use of the Website or the Data therein.



To the maximum extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

With respect to all communications you make to ycmaid regarding ycmaid’ Information including but not limited to feedback, questions, comments, suggestions and the like:

(a)     you shall have no right of confidentiality in your communications and ycmaid shall have no obligation to protect your communications from disclosure;

(b)     ycmaid shall be free to reproduce, use, disclose and distribute your communications to others without limitation; and

(c)     ycmaid shall be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information. The above is limited only by our commitment and obligations pertaining to your personal information (for more information, please see our Privacy Policy).


If you choose to leave this ycmaid site via links to other non-ycmaid sites, ycmaid is not responsible for the privacy policies of those sites or the cookies those sites use. In addition, because ycmaid has no control over such sites and resources, you acknowledge and agree that ycmaid is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.


ycmaid will make all reasonable endeavours to maintain full system availability, except during scheduled maintenance periods.


These terms and conditions are to be construed in accordance with the laws of Malaysia and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of Malaysian courts.


You agree to defend, indemnify and hold ycmaid harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.

17.       CONTACT US

Please do not hesitate to contact us by emailing us at [email protected] or call us at 012 2020 945 should require any further assistance.